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Reship Policy

If your order was lost, seized, damaged or returned due to a shipping error – our Reship Policy outlines how we can solve such situations. Learn more about reshipment process details and required steps to request a reship of your parcel.

EUROPE

• We do not reship to: Norway, Denmark.
• We offer free reship only once. To make the second reship, you will need to pay 50% of your order amount.
• If shipping protection is not paid, then you will need to pay shipping cost for each case.

REST OF WORLD

• We do not reship to: Canada, New Zealand, Singapore, South Korea, Australia, Saudi Arabia, countries in Africa, countries in South America, Israel, UAE.
• We offer free reship only once. To make the second reship, you will need to pay 50% of your order amount.
• If shipping protection is not paid, then you will need to pay shipping cost for each case.
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